Terms & Conditions

Template — must be reviewed and completed by a legal adviser before publication. Fields in square brackets must be replaced.

1. Who we are

The website lephomes.ro is operated by [Company name], [VAT/Reg. no.], registered at [Address] (“LEP HOMES”).

2. Direct bookings

A request sent through the website or WhatsApp is not a confirmed booking. A booking is confirmed only once LEP HOMES confirms it in writing (WhatsApp or email) and, where applicable, the deposit is paid.

3. Rates and payment

Displayed rates are indicative and confirmed at booking. [Payment methods, deposit, included taxes.]

4. Cancellation

[Cancellation and refund policy.]

5. Check-in and check-out

Check-in from [time], check-out by [time]. [Late arrival rules.]

6. House rules

• [Smoking]
• [Pets]
• [Parties and quiet hours]
• [Maximum number of guests]

7. Liability

[Deposit, damages, lost items.]

8. Disputes

Romanian law applies. Consumers may contact ANPC (anpc.ro) or the EU ODR platform.

9. Contact

[Email] · [Phone]